Medical access industry
Background & Challenge
With a global group valued over USD 10 billion, our client delivers essential medicines and medical supplies to thousands of medical institutions. Operating with dozens of vehicles, they handle thousands of orders every day.
Driven by population aging and the impact of the pandemic, our client is facing demand for online consultations and chain pharmacies. The increase in order fragmentation places higher demands on the pharmaceutical supply chain.
Our AI routing optimization reduces labor costs, improves delivery efficiency, tracks progress adapts to last-minute requests, and enhances supply chain flexible.
Solution
With our scheduling optimization, we ensures higher-quality operations, reduces transportation expenses, and enhances efficiency.
Result
Achieved a 30.1% average reduction in outsourced trips.
Limit working hours to 9 hours or less.
Digital Transformation: Documentation & Systematization
Costumer Feedback
With digital tools adopted at different stages, workflows remained inefficient and dependent on manual expertise. By introducing our AI-powered dispatching system, the company balanced driver workloads, reduced stress, and strengthened employee loyalty.